I have emailed/called/texted the business several times with no response. I have actually asked for a refund and nobody has actually answered me - Slabway Massage Chair $1499.98. I would recommend not to lose your difficult generated income on this business. I will be getting in touch with the Chief law officer to file a problem relating to PIECE. Purchaser Be Careful!!!!!! Hey There Michael, We sincerely are sorry for the clear disappointment and hassle you have experienced regarding your current order with Slabway.
Looking over your order history, I do see your order was created December 4th and that there was a label produced on December 7. Your bundle was identified and prepared for pickup. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do appreciate your understanding of the current situations impacting our providers nationwide. In relation to your experience with our customer support team, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway Massage Chair).
We acknowledge that we stopped working to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover terrific usage of the Slabway Shiatsu Foot Massager. i received my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will shipped in 3 days. Contacted 3 days said it shipped 4 days earlier after a week they do not address the phone and tell you to talk with their site which never ever address you back. They will keep you waiting sent a number of email with the same action will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This business is a scam and I'm going to do my best in discovering a lawyer to invest sufficient money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to ship and arrive originating from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair went into a complete recline mode and has not came out of it since I have actually attempted to get in touch with Slabway various times by means of email call and have yet been able to speak with a live person I continually get emails back from them stating that they will have an assistance member call me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours before a representative contacts me again I get another email specifying that they're closing the RMA assistance ticket I have actually been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor action that I receive from their assistance groups I think any person aiming to buy any of their items must extremely look at all their feedback's I have no idea the actual count of how numerous bulls ** t favorable feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance issues you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you inspect the fuse situated on the back of your chair (Slabway Massage Chair). We have actually gotten no further interaction from you informing us if that fixed your issue. In relation to your experience with our customer care team, we comprehend that our service has taken a hit this holiday season.
We are doing all that we can with the resources available to us to offer a great experience to each and every client. We acknowledge that we failed to miss out on the mark in this circumstances. For that we say sorry - Slabway Shiatsu Massage Chair. We await your response. Thank YouI purchased a foot massager. Website stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the internet website. I contacted chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "typical wait time 5-15 minutes.
I think this place is a fraud and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Review. I DO NOT RECOMMEND purchasing anything from this poorly run attire (if they are a real clothing). PURCHASER BE CAREFUL!!!!!! Hey There Ian, We all the best regret any aggravation or inconvenience you have experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday (Slabway Massage Chair $1499.98). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Placed an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called multiple times, sent out emails used the chat widget they suggested and also connected to them via all social networks platforms and no reaction no reply just no explanation.
I would like a full refund for the foot massager and 1 year service warranty I bought. Tonya L ****** Hi Tonya, We best regards regret the clear disappointment and hassle you have experienced concerning your recent order with Slabway (Slabway Full Body Massage Chair). This is not our intention and not the experience we want for our customer.
This was due to an error in communication with the pickup at our fulfillment facility. Your bundle was identified and all set for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been not able to meet the demand (Slabway Massage Chair Special Discount). As such, we have likewise been unable to guarantee our shipping timespan with the very same certainty we formerly were able to.
In relation to your experience with our customer support team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our group's work. We are doing all that we can with the resources readily available to us to provide a good experience to each and every client (Slabway Full Body Massage Chair).
For that we ask forgiveness. Our records reveal that you have received the complete refunds as requested. We wish for the opportunity to regain your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I discovered the item they were offering could be purchased for $67. 99 and $87. 99 on Amazon with totally free shipping. I immediately tried to cancel my order. I sent an email I contacted the phone, for which there was no response. It was now approximately 12:20. I finally got a reaction by Monday early morning informing me the order had actually delivered.
However, it was not deliverable due to the fact that they had an inaccurate apartment number. I called UPS and asked them to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have actually charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be benefited from if you do not. I got my foot massager and it worked once then stopped. Now no one chooses up the phone and will not answer their own chat bot. It's outrageous. I want my cash back. Hello Francis, We are sorry for any frustration you have actually experienced concerning the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is ludicrous. Do refrain from doing business with these individuals. Go through ******. I bought a foot massager Nov 26, used it as soon as and it caused me sever pain. I called, talked on their website still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was approved for a refund which you selected the alternative to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be deducted from your refund quantity.
At this time, if you want to proceed with the return procedure you've initiated, we ask that you please reply to the support e-mail thread confirming you 'd with to continue. BBB Organization Profiles might not be reproduced for sales or promotional functions. BBB Organization Profiles are provided solely to help you in exercising your own finest judgment.
Nevertheless, BBB does not verify the precision of details supplied by third parties, and does not ensure the precision of any details in Business Profiles - Slabway Shiatsu Massage Chair. When considering problem info, please consider the company's size and volume of transactions, and comprehend that the nature of complaints and a company's actions to them are typically more vital than the number of grievances.
BBB Organization Profiles are subject to change at any time. If you choose to do company with this organization, please let the organization understand that you contacted BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage specialist. We believe chair massage is terrific - Reviews Of Slabway Massage Chair...
Massage Chairs are complicated makers with lots of moving parts and advanced computer system components, so things can go wrong. But it's very little various from an automobile, it depends on how you use it and how you take care of it that will identify how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can take place during shipment.