I have actually emailed/called/texted the business a number of times without any action. I have asked for a refund and no one has answered me - Slabway Massage Chair Pic. I would suggest not to squander your difficult generated income on this business. I will be calling the Attorney general of the United States to submit a problem regarding PIECE. Buyer Beware!!!!!! Hi Michael, We sincerely are sorry for the clear disappointment and trouble you have actually experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was created December fourth and that there was a label developed on December 7. Your bundle was identified and prepared for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing scenarios impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's workload (Slabway Massage Chair Amazon).
We acknowledge that we stopped working to miss the mark in this instance. For that we apologize. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager. i got my foot massager been desiring to return since the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation cost was told it will shipped in 3 days. Hired 3 days said it shipped 4 days earlier after a week they do not respond to the phone and tell you to talk with their website which never address you back. They will keep you waiting sent numerous email with the exact same reaction will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This business is a scam and I'm going to do my finest in finding an attorney to invest enough cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took two days once it was packed on the truck from the plant we eliminated from package set it up plugged it in the chair went into a full recline mode and has not came out of it since I have actually tried to contact Slabway numerous times via e-mail phone calls and have yet been able to talk with a live individual I constantly get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an email back from them letting them know due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they once again tell me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail stating that they're closing the RMA assistance ticket I've been trying to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad action that I receive from their assistance groups I believe anyone seeking to acquire any of their items should highly look at all their feedback's I have no idea the real count of the number of bulls ** t favorable feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies concerning the performance concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Review.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com recommending that you check the fuse situated on the back of your chair (Slabway Shiatsu Massage Chair Reviews). We have actually gotten no more interaction from you notifying us if that solved your concern. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to offer a good experience to each and every client. We acknowledge that we stopped working to fizzle in this instance. For that we ask forgiveness - Slabway Massage Chair Pic. We await your reaction. Thank YouI bought a foot massager. Website stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. States to get on chat on the internet website. I contacted chat, stated "presently replying in under 15 minutes". I have actually been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 mins.
I think this place is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND buying anything from this inadequately run attire (if they are a genuine clothing). BUYER BEWARE!!!!!! Hello There Ian, We genuinely regret any disappointment or hassle you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been not able to meet the need.
We understand this is not the experience you were purchasing into, and we do value your understanding of the present circumstances impacting our providers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's work.
We acknowledge that we failed to fizzle in this circumstances. For that we apologize. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Shiatsu Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery with no further description!? I have actually called several times, sent emails utilized the chat widget they suggested and likewise reached out to them via all social networks platforms and no response no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hello There Tonya, We best regards regret the clear frustration and trouble you have experienced regarding your current order with Slabway (Slabway Massage Chair Special Discount). This is not our intent and not the experience we want for our client.
This was due to an error in interaction with the pickup at our fulfillment center. Your package was identified and all set for pickup. Regrettably, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been not able to satisfy the demand (Slabway Massage Chair $1499.98). As such, we have actually likewise been unable to guarantee our shipping amount of time with the very same certainty we formerly had the ability to.
In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources readily available to us to provide a good experience to each and every customer (Slabway Shiatsu Massage Chair).
For that we apologize. Our records show that you have actually received the full refunds as asked for. We wish for the opportunity to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I discovered the item they were offering could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I immediately tried to cancel my order. I sent an email I got in touch with the phone, for which there was no reaction. It was now approximately 12:20. I lastly got a reaction by Monday early morning telling me the order had delivered.
Nevertheless, it was not deliverable since they had an incorrect home number. I contacted UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They need to not have actually charged me for shipping. However, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody gets the phone and won't answer their own chat bot. It's ludicrous. I desire my money back. Hello Francis, We regret any frustration you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the aggravation experienced with our consumer assistance as of late. Their refund policy for their incompetence is ludicrous. Do not do organization with these people. Go through ******. I purchased a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund and that you chose the option to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund amount.
At this time, if you wish to proceed with the return process you've initiated, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Business Profiles might not be recreated for sales or promotional purposes. BBB Organization Profiles are offered entirely to help you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of information supplied by 3rd parties, and does not guarantee the precision of any information in Business Profiles - Slabway Massage Chair. When considering problem information, please take into account the business's size and volume of deals, and comprehend that the nature of problems and a firm's responses to them are typically more crucial than the variety of complaints.
BBB Company Profiles undergo alter at any time. If you pick to do business with this business, please let business understand that you got in touch with BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any product, service or organization - Slabway One Massage Chair.
On The Area Massage is your California Bay Location and East Bay chair massage expert. Our company believe chair massage is great - Slabway Massage Chair Review...
Massage Chairs are complex devices with great deals of moving parts and advanced computer components, so things can go incorrect. However it's very little various from a vehicle, it depends on how you use it and how you take care of it that will determine how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and swellings that can occur during shipment.