I have actually emailed/called/texted the business numerous times with no action. I have actually requested a refund and nobody has actually addressed me - Slabway Massage Chair Amazon. I would recommend not to squander your tough earned money on this business. I will be getting in touch with the Lawyer General to submit a problem relating to SLAB. Buyer Beware!!!!!! Hi There Michael, We regards are sorry for the clear disappointment and trouble you have actually experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December 4th and that there was a label created on December 7. Your bundle was identified and all set for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been not able to meet the demand.
We understand this is not the experience you were purchasing into, and we do value your understanding of the current situations affecting our carriers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's workload (Slabway One Massage Chair).
We acknowledge that we failed to miss out on the mark in this circumstances. For that we ask forgiveness. Our records do reveal that your order was delivered on December 22nd. We hope that you've been pleased with your purchase and find excellent usage of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment fee was informed it will delivered in 3 days. Employed 3 days said it delivered 4 days back after a week they do not answer the phone and inform you to chat with their site which never answer you back. They will keep you waiting sent out numerous e-mail with the same response will get back with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This business is a scam and I'm going to do my best in discovering a legal representative to spend adequate cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is a total scamI purchased 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive coming from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I have actually attempted to call Slabway many times through email telephone call and have yet been able to speak to a live individual I constantly get e-mails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and after that they again inform me that it's going to be 72 hours before a representative contacts me once again I get another email specifying that they're closing the RMA support ticket I have actually been trying to follow this business anywhere I can to leave Negative feedback on this business due to the piss bad action that I obtain from their assistance groups I think anyone looking to buy any of their items ought to extremely take a look at all their feedback's I have no concept the actual count of how numerous bulls ** t favorable feedback's they're posting but I can't believe that they're getting that manyHi Rodney, We offer our sincerest apologies relating to the performance problems you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Amazon.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com advising that you check the fuse located on the back of your chair (Slabway Massage Chair Amazon). We have gotten no more interaction from you informing us if that solved your problem. In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this holiday.
We are doing all that we can with the resources offered to us to provide a good experience to each and every client. We recognize that we failed to miss the mark in this circumstances. For that we ask forgiveness - Slabway Massage Chair Amazon. We await your reaction. Thank YouI bought a foot massager. Site stated 2-4 day delivery time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat online website. I contacted chat, said "currently responding in under 15 minutes". I have actually been on chat for 44 mins at this moment and no contact. Ro-bot states "normal wait time 5-15 mins.
I think this location is a fraud and i am going to call credit card to stop payment. Slabway Massage Chair $1499.98. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a genuine outfit). BUYER BE CAREFUL!!!!!! Hello There Ian, We all the best regret any aggravation or inconvenience you have actually experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were purchasing into, and we do value your understanding of the present situations impacting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has actually taken a hit this holiday (Slabway One Massage Chair). It is our busiest time of the year and this year's events have more than tripled our group's work.
We recognize that we stopped working to fizzle in this instance. For that we say sorry. Our records do show that your order was delivered on December 17th. We hope that you have actually been pleased with your purchase and find terrific usage of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Put an order on 12/4/20 and the order was canceled mid delivery without any additional description!? I have actually called several times, sent out emails used the chat widget they recommended and likewise connected to them by means of all social media platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year service warranty I acquired. Tonya L ****** Hello There Tonya, We truly regret the clear frustration and inconvenience you have experienced concerning your current order with Slabway (Slabway Massage Chair Special Discount). This is not our intention and not the experience we desire for our customer.
This was due to an error in interaction with the pickup at our satisfaction center. Your package was labeled and ready for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been not able to fulfill the demand (Slabway Shiatsu Massage Chair Reviews). As such, we have also been not able to guarantee our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources available to us to supply a great experience to each and every consumer (Slabway Massage Chair Pic).
For that we ask forgiveness. Our records show that you have actually received the complete refunds as asked for. We hope for the chance to regain your rely on the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be postponed.
I found the product they were offering might be bought for $67. 99 and $87. 99 on Amazon with free shipping. I immediately tried to cancel my order. I sent out an email I contacted the phone, for which there was no action. It was now roughly 12:20. I finally received an action by Monday early morning telling me the order had actually delivered.
However, it was not deliverable since they had an incorrect house number. I got in touch with UPS and asked to go back to sender. They did go back to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the cost of their products.
It is your duty to do so. You will be benefited from if you do not. I got my foot massager and it worked once then stopped. Now no one gets the phone and won't answer their own chat bot. It's ridiculous. I desire my money back. Hi Francis, We regret any disappointment you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our client assistance as of late. Their refund policy for their incompetence is absurd. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, used it once and it triggered me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I wish I would have read their reviews prior to purchasing from this business.
I will keep your business on blast for this - Slabway Massage Chair Review. The power of social networks. We are sorry to hear your Slabway purchase did not suit your needs. Our records show that your order was authorized for a refund and that you picked the choice to have Slabway offer a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you wish to continue with the return process you've started, we ask that you please reply to the assistance email thread verifying you 'd with to continue. BBB Organization Profiles may not be replicated for sales or marketing purposes. BBB Organization Profiles are offered exclusively to assist you in exercising your own best judgment.
Nevertheless, BBB does not validate the precision of details supplied by 3rd parties, and does not ensure the accuracy of any details in Service Profiles - Slabway Shiatsu Massage Chair Reviews. When thinking about complaint info, please take into account the business's size and volume of transactions, and comprehend that the nature of problems and a company's responses to them are often more vital than the number of problems.
BBB Organization Profiles undergo change at any time. If you select to do service with this company, please let business understand that you called BBB for a BBB Company Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway One Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage professional. Our company believe chair massage is great - Slabway Massage Chair Special Discount...
Massage Chairs are intricate devices with lots of moving parts and advanced computer system elements, so things can fail. However it's not much various from an automobile, it depends on how you use it and how you look after it that will determine how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can happen throughout delivery.