I have actually emailed/called/texted the business numerous times with no reaction. I have requested a refund and nobody has addressed me - Slabway Massage Chair Special Discount. I would suggest not to squander your tough earned cash on this business. I will be contacting the Attorney general of the United States to file a grievance relating to PIECE. Buyer Beware!!!!!! Hi Michael, We truly are sorry for the clear aggravation and hassle you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was created December fourth and that there was a label created on December 7. Your package was labeled and ready for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been not able to fulfill the need.
We understand this is not the experience you were purchasing into, and we do appreciate your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our customer care group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload (Slabway One Massage Chair).
We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you've been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return since the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the company slabway with a billing Number ******************** for 1297.
00 installment fee was told it will shipped in 3 days. Employed 3 days said it shipped 4 days back after a week they do not answer the phone and inform you to chat with their site which never address you back. They will keep you waiting sent a number of email with the same action will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This company is a scam and I'm going to do my finest in finding a lawyer to spend sufficient money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI purchased three Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took two days once it was filled on the truck from the plant we got rid of from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it because I have actually tried to call Slabway many times by means of e-mail telephone call and have yet had the ability to talk with a live individual I constantly get emails back from them specifying that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me again I get another e-mail mentioning that they're closing the RMA support ticket I've been attempting to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss poor response that I get from their assistance groups I believe anyone aiming to purchase any of their items need to extremely take a look at all their feedback's I have no idea the actual count of the number of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair Reviews.
Our records show that on Dec 15, 2020 you received a message from care@slabway. com advising that you examine the fuse located on the back of your chair (Slabway Massage Chair Reviews). We have actually gotten no additional communication from you informing us if that fixed your concern. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this vacation season.
We are doing all that we can with the resources readily available to us to supply a great experience to each and every customer. We acknowledge that we failed to miss the mark in this instance. For that we apologize - Slabway Massage Chair Amazon. We await your reaction. Thank YouI bought a foot massager. Website said 2-4 day delivery time.
I called number listed and it is a recording that simply keeps duplicating. Says to get on chat on the internet site. I called chat, stated "presently replying in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 minutes.
I think this location is a rip-off and i am going to contact charge card to stop payment. Slabway Massage Chair. I DO NOT RECOMMEND purchasing anything from this poorly run outfit (if they are a real outfit). BUYER BE CAREFUL!!!!!! Hello Ian, We sincerely regret any frustration or trouble you have experienced. Regrettably, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to fulfill the need.
We understand this is not the experience you were buying into, and we do value your understanding of the existing circumstances affecting our providers nationwide. In relation to your experience with our client service team, we comprehend that our service has taken a hit this holiday (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's occasions have more than tripled our team's workload.
We recognize that we stopped working to miss out on the mark in this instance. For that we ask forgiveness. Our records do show that your order was delivered on December 17th. We hope that you've been satisfied with your purchase and discover great use of the Slabway Shiatsu Foot Massager - Slabway Massage Chair $1499.98. Put an order on 12/4/20 and the order was canceled mid shipment with no additional explanation!? I have actually called multiple times, sent out e-mails utilized the chat widget they suggested and likewise reached out to them by means of all social media platforms and no response no reply simply no explanation.
I would like a complete refund for the foot massager and 1 year warranty I acquired. Tonya L ****** Hello There Tonya, We best regards are sorry for the clear aggravation and trouble you have actually experienced concerning your recent order with Slabway (Slabway Massage Chair). This is not our intention and not the experience we want for our consumer.
This was because of a mistake in communication with the pickup at our fulfillment facility. Your package was identified and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the need (Reviews Of Slabway Massage Chair). As such, we have likewise been unable to guarantee our shipping time frames with the very same certainty we previously were able to.
In relation to your experience with our client service team, we understand that our service has taken a hit this holiday season. It is our busiest time of the year and this year's occasions have more than tripled our group's work. We are doing all that we can with the resources offered to us to provide a great experience to each and every client (Slabway Shiatsu Massage Chair).
For that we apologize. Our records reveal that you have actually received the complete refunds as asked for. We hope for the opportunity to restore your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and handling on a Friday night at 11:50 pm. They specified due to the COVID shipping would be delayed.
I found the product they were selling might be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent an e-mail I got in touch with the phone, for which there was no reaction. It was now around 12:20. I finally got a reaction by Monday morning telling me the order had actually shipped.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate apartment or condo number. I contacted UPS and asked to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their products.
It is your responsibility to do so. You will be benefited from if you do not. I received my foot massager and it worked once then stopped. Now no one gets the phone and won't address their own chat bot. It's absurd. I want my refund. Hey there Francis, We are sorry for any frustration you have actually experienced regarding the performance of your Slabway Shiatsu Foot Massager along with the frustration experienced with our customer assistance since late. Their refund policy for their incompetence is ridiculous. Do refrain from doing company with these people. Go through ******. I purchased a foot massager Nov 26, used it when and it caused me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to buying from this business.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair Reviews. The power of social networks. We are sorry to hear your Slabway purchase did not match your requirements. Our records show that your order was approved for a refund and that you selected the choice to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return process you've started, we ask that you please reply to the assistance e-mail thread confirming you 'd with to continue. BBB Company Profiles might not be reproduced for sales or advertising functions. BBB Company Profiles are supplied entirely to assist you in exercising your own finest judgment.
However, BBB does not verify the accuracy of info supplied by 3rd parties, and does not ensure the precision of any details in Company Profiles - Slabway Full Body Massage Chair. When considering problem information, please consider the company's size and volume of transactions, and comprehend that the nature of complaints and a company's reactions to them are often more important than the variety of complaints.
BBB Company Profiles go through alter at any time. If you select to do organization with this service, please let business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any item, service or business - Slabway One Massage Chair.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is terrific - Slabway Massage Chair Review...
Massage Chairs are intricate machines with great deals of moving parts and advanced computer system elements, so things can fail. But it's very little various from a cars and truck, it depends upon how you use it and how you take care of it that will figure out for how long it lasts. So what can break in a massage chair? The most typical instances of things on a massage chair breaking are those bumps and swellings that can take place during delivery.