I have actually emailed/called/texted the business numerous times with no reaction. I have actually asked for a refund and nobody has actually answered me - Slabway Massage Chair. I would recommend not to lose your tough generated income on this company. I will be contacting the Chief law officer to file a problem relating to PIECE. Purchaser Be Careful!!!!!! Hi There Michael, We truly are sorry for the clear frustration and trouble you have experienced regarding your recent order with Slabway.
Examining your order history, I do see your order was developed December fourth and that there was a label created on December 7. Your plan was labeled and ready for pickup. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to meet the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current situations impacting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our team's work (Slabway Massage Chair Reviews).
We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you have actually been satisfied with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i got my foot massager been wanting to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation charge was informed it will delivered in 3 days. Employed 3 days said it delivered 4 days back after a week they do not answer the phone and inform you to talk with their site which never answer you back. They will keep you waiting sent out several email with the very same response will get back with you later.
Called XPO LOGISITICS and they stated they do not even see any tickets created to come to them. This company is a fraud and I'm going to do my finest in finding a lawyer to spend sufficient cash to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI bought 3 Slabway items The foot massager the leg massager in the chair it took 23 days for the chair to deliver and show up coming from Utah to Illinois on truck that took two days once it was loaded on the truck from the plant we got rid of from the box set it up plugged it in the chair went into a complete recline mode and has not came out of it given that I've tried to contact Slabway numerous times through email telephone call and have yet been able to talk with a live individual I constantly get e-mails back from them stating that they will have an assistance member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the e-mail they are canceling and closing the RMA I intern reply and then they again inform me that it's going to be 72 hours prior to a representative contacts me again I get another e-mail specifying that they're closing the RMA support ticket I have actually been attempting to follow this company anywhere I can to leave Negative feedback on this company due to the piss poor response that I obtain from their assistance teams I believe anyone wanting to buy any of their items need to highly take a look at all their feedback's I have no idea the real count of the number of bulls ** t positive feedback's they're posting however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality issues you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair Reviews.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com recommending that you check the fuse located on the back of your chair (Slabway Massage Chair). We have gotten no further interaction from you informing us if that resolved your concern. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources readily available to us to provide an excellent experience to each and every customer. We recognize that we stopped working to miss the mark in this instance. For that we apologize - Slabway Shiatsu Massage Chair Reviews. We await your response. Thank YouI bought a foot massager. Website said 2-4 day delivery time.
I called number listed and it is a recording that just keeps duplicating. Says to get on chat on the internet website. I called chat, said "currently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot states "regular wait time 5-15 mins.
I think this location is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Shiatsu Massage Chair. I DO NOT RECOMMEND purchasing anything from this improperly run attire (if they are a genuine outfit). BUYER BE CAREFUL!!!!!! Hello Ian, We sincerely are sorry for any aggravation or inconvenience you have actually experienced. Unfortunately, our shipping partner has actually been regularly experiencing a surplus in volume and have been unable to satisfy the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the existing situations impacting our carriers nationwide. In relation to your experience with our consumer service group, we comprehend that our service has actually taken a hit this holiday (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our group's workload.
We acknowledge that we stopped working to miss the mark in this circumstances. For that we ask forgiveness. Our records do show that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find great usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid delivery without any more description!? I've called numerous times, sent out e-mails used the chat widget they suggested and also reached out to them via all social networks platforms and no action no reply simply no explanation.
I would like a full refund for the foot massager and 1 year guarantee I bought. Tonya L ****** Hey There Tonya, We truly regret the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair $1499.98). This is not our intent and not the experience we desire for our customer.
This was because of a mistake in interaction with the pickup at our fulfillment center. Your package was labeled and prepared for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to fulfill the demand (Slabway Massage Chair Reviews). As such, we have likewise been not able to ensure our shipping time frames with the same certainty we previously were able to.
In relation to your experience with our consumer service team, we comprehend that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work. We are doing all that we can with the resources available to us to provide a good experience to each and every client (Slabway Massage Chair Amazon).
For that we ask forgiveness. Our records show that you have actually gotten the complete refunds as asked for. We wish for the opportunity to regain your trust in the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They stated due to the COVID shipping would be delayed.
I found the product they were offering might be purchased for $67. 99 and $87. 99 on Amazon with free shipping. I immediately attempted to cancel my order. I sent out an email I called on the phone, for which there was no action. It was now around 12:20. I lastly received a response by Monday morning informing me the order had actually delivered.
However, it was not deliverable due to the fact that they had an incorrect apartment or condo number. I called UPS and inquired to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They should not have charged me for shipping. However, I will make it known that they are charging double or more of the expense of their products.
It is your obligation to do so. You will be benefited from if you do not. I got my foot massager and it worked as soon as then stopped. Now nobody selects up the phone and will not address their own chat bot. It's ludicrous. I desire my cash back. Hey there Francis, We are sorry for any frustration you have actually experienced regarding the functionality of your Slabway Shiatsu Foot Massager as well as the disappointment experienced with our customer assistance as of late. Their refund policy for their incompetence is ridiculous. Do refrain from doing organization with these people. Go through ******. I purchased a foot massager Nov 26, used it as soon as and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this business.
I will keep your company on blast for this - Slabway Massage Chair Pic. The power of social media. We are sorry to hear your Slabway purchase did not suit your requirements. Our records show that your order was authorized for a refund and that you picked the choice to have Slabway offer a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you wish to proceed with the return process you have actually initiated, we ask that you please reply to the support email thread validating you 'd with to continue. BBB Service Profiles might not be reproduced for sales or promotional purposes. BBB Service Profiles are offered exclusively to help you in exercising your own finest judgment.
However, BBB does not confirm the precision of details supplied by third parties, and does not ensure the accuracy of any info in Company Profiles - Slabway Massage Chair Reviews. When considering problem information, please consider the business's size and volume of transactions, and understand that the nature of complaints and a company's actions to them are frequently more vital than the number of grievances.
BBB Business Profiles undergo change at any time. If you select to do organization with this service, please let business understand that you called BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any product, service or service - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage expert. Our company believe chair massage is fantastic - Slabway Massage Chair...
Massage Chairs are intricate makers with lots of moving parts and advanced computer system parts, so things can go wrong. But it's not much different from a vehicle, it depends on how you use it and how you look after it that will identify for how long it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and contusions that can occur throughout delivery.